What is the Washpack?
A: The Washpack is a compact, portable handwashing station designed to provide safe and convenient hand hygiene anywhere, without the need for plumbing or electricity.

Who can use the Washpack?
A: It is ideal for truck drivers, outdoor workers, event organizers, campers, emergency responders, and anyone needing reliable handwashing on the go.

Who can use the Washpack?
A: The Washpack is suitable for all types of professions, including truck drivers, construction workers, farmers, event organizers, food vendors, emergency responders, delivery drivers, mobile technicians, campers, and outdoor educators.

Does your company offer customized solutions for the Washpack?
A: Yes. We have been in the industry for decades and specialize in creating custom supports and tailored projects for a wide range of clients. Contact us with your specific needs, and we will provide the perfect solution for you.

How does the Washpack work?
A: The Washpack includes a clean water tank, soap dispenser, Simply fill it with clean water and pump to activate the flow.
For optimal hygiene, avoid touching the Washpack itself as much as possible when washing your hands.

What materials is the Washpack made of?
A: It is made from durable, high-quality, non-toxic plastic and steel components to ensure hygiene and long-lasting use. However, the water stored in the Washpack is not intended for drinking, even though the materials are food-safe.

Is the Washpack easy to transport?
A: Yes. The unit is lightweight and designed with a sturdy carrying handle for maximum portability.
Important: As the Washpack contains water, it must be securely fixed or stabilized during transportation to prevent tipping or spilling. Never lay the Washpack on its side.

How many washes can the Washpack provide?
A: The Washpack can provide up to 60 hand washes per full tank.

Can I buy Washpack accessories separately?
A: Yes, don’t worry. All Washpack accessories are available for purchase separately. Please contact your local dealer for assistance.

How does the Washpack soap pump lock?
A: The soap pump locks securely with a simple quarter-turn twist to prevent accidental dispensing or leakage.

How can I adjust the position of the soap spout on the Washpack?
A: To align the soap spout exactly where you want it, adjust the starting point of the pump cap’s thread and then rotate the spout. You may need to try a few rotations to find the position where the pump locks securely with a quarter-turn.

What is the purpose of the Washpack signaling kit?
A: The signaling kit allows your vehicle to remain visible even when the rear doors are open, which would normally cover the vehicle’s reflective safety markings.

How can I improve the adhesive strength on the Washpack’s plastic surfaces?
A: For an even stronger bond, apply a plastic primer to the surface before attaching any adhesive components.

What type of material is used in the Washpack signaling kit?
A: The signaling kit uses a class 2 TPESC approved retroreflective tape, ensuring high visibility and compliance with safety standards.

How do I install the paper dispenser on the Washpack?
A: To install the paper dispenser, first clean the surface where it will be attached. Then remove the protective film from the ultra-strong adhesive and press it firmly into place under the support. If you want an even more permanent installation, two holes are provided so you can rivet the dispenser, although this is not necessary.

Will the paper holder on the Washpack stay securely in place?
A: Yes. The paper holder uses an extremely strong adhesive, ensuring that it remains firmly attached and will not move under normal use.

What is special about the paper dispenser on the Washpack?
A: The Washpack features a patented and registered design with a specially designed arch that allows users to pull paper out smoothly, one sheet at a time.

What is the advantage of the Washpack’s paper dispenser?
A: The dispenser is designed so that it does not take up any space from the water tank, allowing you to maintain the full water capacity of the Washpack.

How do I clean and maintain my Washpack?
A: After use, empty the waste water tank, rinse both tanks with clean water, and sanitize the interior once a month with a mild disinfectant.

How much water does the Washpack hold?
A: The Washpack holds approximately 8 liters of clean water.

Can I use the Washpack with soap or sanitizer?
A: Yes. The integrated soap dispenser allows you to add liquid soap or hand sanitizer as needed.

Can the flow rate of the Washpack be adjusted?
A: Yes. The flow rate can be increased by removing the PVC tube located inside the flexible hose.

What should I do if the hose becomes detached from the Washpack?
A: If the hose becomes detached, it can be easily reattached by hand by simply clipping it back into place.

How can I shorten the Washpack hose?
A: To shorten the hose, unclip it approximately where you want the new end to be. Remove the excess hose but keep the orange nozzle. Cut the internal PVC tube to the desired length and reattach the orange nozzle by clipping it back into place.

 Can I prevent water from leaking from the Washpack?
A: Yes. The Washpack is equipped with a valve that can be closed to stop the water flow and prevent any leakage.

What is the best type of soap to use with the Washpack?
A: The best option is black soap, as it is biodegradable and environmentally friendly. You can also use powder soap that transforms into liquid soap. A dedicated blog article on our website provides more details about this topic.

Is the Washpack compliant with hygiene regulations?
A: The Washpack is designed to meet common hand hygiene standards. Please check local regulations for specific requirements.

Can the Washpack be used in food industry environments?
A: Yes, it is suitable for use in food trucks, outdoor catering, and other food service situations where handwashing is mandatory.

What should I do if there is limescale build-up inside the Washpack?
A: If limescale appears, fill the tank with a solution of white alcohol vinegar and water. Shake the Washpack gently, let the solution sit for a while, then rinse thoroughly three times with clean water.

How should I transport the Washpack in a vehicle?
A: The Washpack must be securely fastened to your vehicle during transport to prevent tipping, shifting, or damage.

What should I do before using the Washpack for the first time?
A: Before the first use, check for and remove any possible plastic residue inside the tank, then rinse the Washpack thoroughly three times with clean water.

How should I store the Washpack when not in use?
A: When storing the Washpack, remove as much water as possible and leave the lid open to ensure no stagnant water remains inside, preventing odors and bacteria growth.

Can I drink the water stored in the Washpack?
A: Although the Washpack is made from non-toxic materials, we do not recommend drinking the water stored in it, as it is intended for handwashing only.

Where can I buy the Washpack?
A: The Washpack is available through authorized distributors

Is there a warranty?
A: Yes, all Washpack units come with a standard 2-years warranty against manufacturing defects.

Who do I contact for support or spare parts?
A: You can contact your distributor. Details are available on our contact page.